First class service in San Diego

Where to stay in sunny San Diego?  There are so many beautiful areas to see and so many things to do.  We have been to San Diego twice and both times we have stayed in the Gas Lamp Quarter.  The first time it was an easy decision since we were travelling for a conference and it was at the Hard Rock Hotel where we had a negotiated rate.

The second trip was for pleasure and this was a much harder decision.  I did a lot of research on where to stay.  We were ultimately very torn between staying in downtown San Diego and La Jolla.  When we had visited last time our favorite place was La Jolla and we were in awe of it’s beauty.

A few criteria we were looking for were: newer hotel, beachfront, rooftop pool/ bar and a convenient location to restaurants as we did not want to rent a car.  In searching for these amenities, I quickly learned we would not be able to have them all.  We decided on the Pendry, as this hotel had recently opened in 2017, among other features.  We are huge fans of new hotels, who isn’t?  Another feature we look for in a hotel room is a walk in shower.  The Pendry’s shower is very unique, having glass on three sides and situated in the center of the room. Now don’t worry if you plan to share the room with someone you would like privacy from while showering, there is a curtain you can pull around the entire shower.

Additional perks added to our stay

After booking the hotel, with my type A personality I wanted to double check to make sure we made a good decision in staying at the Pendry and shouldn’t consider another hotel.  While doing my due diligence I stumbled across a website/ travel agent that offered added benefits through Virtuoso when staying at the Pendry, all I had to do was email them.  I was skeptical as the benefits were amazing.  They included a $60 credit for breakfast (for two) and an additional $100 credit for the stay.  We were staying 3 nights so the benefit came to $280.  While I was told by the travel agent that there was no guarantee that the benefits would be applicable, depending on how we had booked the hotel, I thought I would give it a chance!  Sure enough the perks were added.  The only hiccup was when the reservation was amended the price changed, so I had to call the Pendry.  I explained the situation and they immediately apologized and fixed the price.  At that moment I knew we had made the right decision as the customer service and ease was amazing.  

Pendry San Diego- Exterior
Pendry San Diego- Exterior
Pendry San Diego- Lobby
Pendry San Diego- Lobby

Our stay at the Pendry was 5- star service all the way, starting from the moment we entered the hotel to the moment we left.   We had just recently found out we were pregnant and when the hotel asked if we were celebrating something special we told them about our “new addition”!  The first night they surprised us with a very thoughtful note and two delicious cupcakes, one pink and one blue (since we didn’t know if we were having a boy or girl yet).  They were the best cupcakes I have ever had.  

Pendry San Diego- Sweet surprise in room
Pendry San Diego- Sweet surprise in room

Pendry Hotel Room

The hotel room was not huge but it was done very well.  The colors in the room were very calming and the space was used efficiently.  Our favorite bed is typically the Ritz Carlton, but this bed seemed just as nice.  We slept wonderfully each night.  The shower was very spacious and had two different shower heads.  Only one worked at a time but it was great to switch between the two.  There were two additional doors around the shower, one kept the loo in it’s own room and there was a sliding door to keep the area where you left the shower, next to the sink private.

Pendry San Diego- King guestroom
Pendry San Diego- King guestroom
Pendry San Diego- King guestroom
Pendry San Diego- King guestroom
Pendry San Diego- King guestroom shower
Pendry San Diego- King guestroom shower
Pendry San Diego- King guestroom shower
Pendry San Diego- King guestroom shower
Pendry San Diego- King guestroom sink
Pendry San Diego- King guestroom sink
Pendry San Diego- Turn down service
Pendry San Diego- Turn down service

Pendry Pool

The pool is on level 3, along with the fitness center and the spa.  The chairs surrounding the pool are very comfortable and there is bar service at the pool.  While we were there they had a Chandon party which was fun, while I couldn’t partake in the champagne I drank sparkling water instead.  They had a DJ there, it was part of their Sunday pool parties.  The weekend we were there it was sponsored by Vivue Cliquot.  They had umbrellas, pillows, champagne glasses and of course tons of their champagne for sale.

Pendry San Diego- Pool
Pendry San Diego- Pool

Restaurants on site

There were 6 different restaurants on site.  We meant to try more than just two, but that’s all we had time for during our stay.  The credit for our breakfast was good for Provisional.  One of the best parts of our day was breakfast there.  For the $60 credit we would try to maximize it as much as possible.  We varied our meal each day for the most part but every day we did order the market berries and sliced avocado.   The market berries were amazing they tasted so fresh.  Each morning we would get a cup of the complimentary coffee provided by Provisional before sitting down, so there was $60 available for just food.  Let me just say we ate very, very well.  Our entrees rotated and we tried the Create Your Own Omelette, Bourbon Banana French Toast, Pendry Breakfast, Nutella roll and Pain A Chocolate which were all great.  We happened to take back the Nutella Roll and Pain A Chocolate back to our room each morning to enjoy as a snack later in the day.

For the $100 credit we ate at Provisional for dinner, since we enjoyed our breakfast so much.  The dinner was good, but breakfast was better.

Pendry San Diego- Breakfast at Provisional Kitchen, Cafe & Mercantile
Pendry San Diego- Breakfast at Provisional Kitchen, Cafe & Mercantile
Pendry San Diego- Complimentary coffee
Pendry San Diego- Complimentary coffee
Pendry San Diego- Provisional Kitchen, Cafe & Mercantile
Pendry San Diego- Provisional Kitchen, Cafe & Mercantile
Pendry San Diego- Provisional Kitchen, Cafe & Mercantile
Pendry San Diego- Provisional Kitchen, Cafe & Mercantile

The hotel is located in the Gas Lamp District, which is a very happening area of San Diego.  You can walk to tons of restaurants, stores and even Petco Park, where the Padres play.  You also have a short walk to the Embarcadero and Seaport Village, a very cute area on the water to shop at.

Surprise gift after our stay

The first class service did not end when we left San Diego.  About a week after we got home we received a package from the Pendry.  Inside were a few wrapped presents and a sweet note.  There were two bears, one dressed in a pink Pendry shirt and one in a blue Pendry shirt for our sweet new addition (we did not know gender, as it was too early).  There was also a onesie that said Pendry San Diego Baby.  The thoughtful gesture will not be forgotten and truly made not only that vacation extra special, but also this extremely special time in our lives!  A special thank you to Alyssa for making our stay so memorable!

Pendry San Diego- Surprise present sent to our home

Pendry San Diego- Surprise present sent to our home
Pendry San Diego- Surprise present sent to our home

New Hotel in Healdsburg

Planning a trip to Sonoma or Napa for Harvest and need a hotel?  Look no further than one of the newest most reasonably priced hotels for the value, Hotel Trio in Healdsburg.  They just opened a few months ago, and we had the pleasure of staying here earlier this month.

It was quite a debate on where to stay in wine country as we were only staying for 2 nights and wanted to visit wineries in all different AVA’s (American Viticultural Areas).  Healdsburg is a great option as it is located near Alexander Valley, and who doesn’t love a great Cabernet from this AVA?  It also provides direct access to Napa.  If you don’t know, it can be kind of tricky traveling between Napa and Sonoma.  If you are wanting to visit both areas you can either spend a few nights in each area or try to stay next to one of the roads that cross over to the other.  There is a mountain range between Sonoma and Napa so you have to take CA-128 through Alexander Valley, Petrified Forest Road which you can access through Calistoga if coming from Napa or CA-12.  We took CA-128 so we could visit some wineries in Alexander Valley as we crossed from Sonoma to Napa Valley.

Alexander Valley

The best part about this hotel is that it is new and has not become as expensive as most of the other hotels in the region.  If you have been to this area before you know how pricey rooms can be, even when the hotel is 20+ years old.

The entrance of Hotel Trio
The entrance of Hotel Trio
Hotel Trio- Interior lounge area
Hotel Trio- Interior lounge area

We were able to book two rooms at $199 per night (not including taxes/ fees) for two nights and we did this last minute.  It was a little risky since it was a popular travel time, but we took the chance based on the trends we were seeing.  When we arrived at the hotel it far exceeded our expectations.  We had the Studio, 1 King, Sofa bed.  There was a full kitchen, with a refrigerator, small cooktop, microwave, sink, and cabinets full of plates, silverware, pots, pans, bowls, and glasses, basically everything you could need on a getaway.

Hotel Trio- Kitchen
Hotel Trio- Kitchen
Hotel Trio- Kitchen supplies
Hotel Trio- Kitchen supplies (plates, glasses, strainer, pyrex dish and measuring cup)
Hotel Trio- Kitchen supplies
Hotel Trio- Kitchen supplies (silverware)

There was a nice breakfast bar that had two stools to sit on.  The living room had a couch and a desk.

Hotel Trio- Living room
Hotel Trio- Living room
Hotel Trio- Living room and desk
Hotel Trio- Living room and desk

There was a large TV on the dresser which swiveled to face the living room or the bedroom.  Since this was a studio the bedroom, living room and kitchen were all open to each other.  The king size bed was extremely comfortable, and the room was very quiet.  We could not hear any of the other guests.

The door to the bathroom was a sliding door, very modern.

Hotel Trio- Sliding door to bathroom
Hotel Trio- Sliding door to bathroom

In the bathroom there was an area to put makeup on as you first walk in, which of course I loved having that extra space.

Hotel Trio- Additional mirror and space in bathroom
Hotel Trio- Additional mirror and space in bathroom
Hotel Trio- Bathroom
Hotel Trio- Bathroom (Additional mirror and space in bathroom, makeup nook)

The closet was located in the bathroom, across from the additional mirror. There was a little shelf on the wall above the sink, which I also felt added something most hotels don’t include.  I was able to put my toiletries on the shelf and not by the sink avoiding any water that inevitably splashes.

Hotel Trio- Bathroom sink
Hotel Trio- Bathroom sink

The walk-in shower was large, with a sliding door.

Hotel Trio- Shower
Hotel Trio- Shower

Every morning they offer a very generous complimentary breakfast.  The hours vary from weekday to weekend.  Monday- Friday breakfast is served from 6:30 am-9 am and Saturday and Sunday from 7:30 am-10 am.

Hotel Trio- Complimentary Breakfast
Hotel Trio- Complimentary Breakfast (Scrambled eggs and egg whites, bacon and sausage)
Hotel Trio- Complimentary Breakfast
Hotel Trio- Complimentary Breakfast (Toppings to add to your eggs, including tortillas to make a breakfast burrito)
Hotel Trio- Complimentary Breakfast
Hotel Trio- Complimentary Breakfast (Variety of fruits)
Hotel Trio- Complimentary Breakfast
Hotel Trio- Complimentary Breakfast (Yogurts, fruits, cheeses and hard boiled eggs)
Hotel Trio- Complimentary Breakfast
Hotel Trio- Complimentary Breakfast (Waffle station)
Hotel Trio- Complimentary Breakfast
Hotel Trio- Complimentary Breakfast (Variety of condiments)
Hotel Trio- Complimentary Breakfast
Hotel Trio- Complimentary Breakfast (Cereal and oatmeal station)
Hotel Trio- Complimentary Breakfast
Hotel Trio- Complimentary Breakfast (Cooked oatmeal)
Hotel Trio- Complimentary Breakfast
Hotel Trio- Complimentary Breakfast (Bagels, bread and pastries)
Hotel Trio- Complimentary Breakfast
Hotel Trio- Complimentary Breakfast (Cold Brew)
Hotel Trio- Complimentary Breakfast
Hotel Trio- Complimentary Breakfast (Fruit juices)

There was a nice pool and lounge area outside.  Great place to hang out if you have had enough wine tasting for the day.

Hotel Trio- Pool
Hotel Trio- Pool
Hotel Trio- View of pool from room
Hotel Trio- View of pool from room

There were several tables set up outside that you could either eat breakfast at or enjoy later in the day when the sun would hit that area.

Hotel Trio- Patio
Hotel Trio- Patio

There were two grills  that could be used if you wanted to spend the evening in.

Hotel Trio- Grill
Hotel Trio- Grill

During the day you could partake in bocce by the pool area.  If you wanted to play at night they had lighted bocce balls you could ask for from the front desk.

Hotel Trio- Bocce Court
Hotel Trio- Bocce Court

In addition to all of this there were a few fire pits, which can definitely be used in the cooler evening nights in Healdsburg.

Hotel Trio- Firepit/ Patio
Hotel Trio- Firepit/ Patio

There is also a small fitness area in case you want to workout on your vacation.

Hotel Trio- Fitness Center
Hotel Trio- Fitness Center
Hotel Trio- Fitness Center
Hotel Trio- Fitness Center
Hotel Trio- Fitness Center
Hotel Trio- Fitness Center
Hotel Trio- Fitness Center
Hotel Trio- Fitness Center

Two nights a week they offer complimentary wine tasting.  There is also a bar downstairs.

Hotel Trio- Bar
Hotel Trio- Bar

The concierge Ramon was fantastic.  He really knows wine country well, and can offer suggestions based on what types of wine or what types of experiences you would like.  He also made our Anniversary trip so special by having the chef make two small desserts for my husband and I to share.  He also put balloons in our room with a special card.  It really added a special touch to our stay.  Thank you Ramon!

Hotel Trio- Anniversary balloons
Hotel Trio- Anniversary balloons
Anniversary Dessert
Anniversary Dessert

The location of the hotel is great.  There is a super market right across the street to stock your hotel room with.  Then downtown Healdsburg is only about a 5 minute drive.  Need not worry if you want to wine taste downtown the hotel does offer shuttle.

Hotel Trio- Complimentary Shuttle to Downtown Healdsburg
Hotel Trio- Complimentary Shuttle to Downtown Healdsburg

This is our 8th trip to Wine Country and definitely one of our favorite hotels in this area.  We would come back again!

For more suggestions on where to stay please see my previous post on hotels in Sonoma and Napa  http://wyzetraveler.com/sonoma-napa-hotels/

For more information on Hotel Trio please visit their website  https://www.marriott.com/hotels/travel/stsri-hotel-trio-healdsburg/

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